1. What products does Fideku sell?
Fideku specializes in golf apparel and accessories designed for women and children, including polo shirts, skirts, shorts, pants, Lightweight Jacket and Lightweight Jacket
2. Where do you ship?
We currently ship only within the United States.
3. How long does order processing take?
Orders are generally processed within 1–3 business days after payment has been successfully verified.
4. How long does shipping take?
Standard delivery usually takes 3–7 business days after the order has been shipped.
5. Which shipping carriers do you use?
We primarily ship through USPS, UPS, and FedEx depending on the destination and package size.
6. How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
7. What payment methods do you accept?
We accept:
* VISA
* MasterCard
* American Express
* Discover
8. Can I cancel my order?
If your order has not entered processing or shipment, please contact us immediately. We will do our best to accommodate your request.
9. What is your return policy?
Eligible products may be returned within 30 days after delivery, provided they are unused, unworn, and returned in their original condition.
10. When will I receive my refund?
Approved refunds are generally processed within approximately 3 business days after the returned item has passed inspection.
11. What should I do if I receive a damaged or incorrect item?
Please contact our customer service team within 7 days after delivery and provide photographs of the item and packaging so we can assist you promptly.
12. How can I contact customer service?
Company Name:
Fideku LLC
Customer Service Email:
MARK@fideku.com
support@fideku.com
Telephone:
(713) 949-7300
Business Address:
3306 SOUTH LAKE VILLAGE DRIVE
KATY, TX 77450
United States